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The reason is actually because orders are not a static resource, they change as new information becomes available. An email saying "Your order is confirmed, he
by rogerkirkness 6y ago
The reason is actually because orders are not a static resource, they change as new information becomes available.
An email saying "Your order is confirmed, here's what it contains" is very resolute. What if it gets cancelled? A line item get cancelled? One thing ships separately?
Source: run a B2B commerce platform, worked at Shopify (same argument).
- HelenePhisher 6y agoI guess no. They don't even put order information in emails when items are in the delivery vehicle and determined to be delivered that day. You just see the price information, not the items. That feels indeed a bit inconvenient for me particularly when I ordered a couple of things and this order is split up in different deliveries.