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It should really allow you to continue scanning but prevent you from paying until the associate confirms that you're not stealing. That's 90% of the issue with
by jschwartzi 6y ago
It should really allow you to continue scanning but prevent you from paying until the associate confirms that you're not stealing. That's 90% of the issue with the weight sensors -- the sensor stops me from moving forward with other purchases because it's making me wait for someone to check my stuff. But if they left the notification on while I continued to scan that would eliminate my issues with it entirely. Then they wouldn't need to rely on flaky AI.
The other issue I have is that the barcode scanners are not activated until the weight sensor settles out, which can take several seconds up to a minute, so it's way slower than going to a checker. If the weight sensor didn't gate barcode scanner activation I would have a much better experience.
All they really need to do is verify the weight of the total transaction and have the associate check on any discrepancies. And they can probably use a very noisy weight signal with a low-pass filter. They don't need to blow a ton of money on an AI solution that is about the same level of inconvenient.
If I had 10 or 20 million dollars I'd build a better self-checkout.
- somehnguy 6y agoThe self checkouts at my local Walmarts already do this. When an error occurs it flags for help but lets me proceed up until it is time to pay. By then usually an associate has already made their way over to check the errors in batch vs 1 at a time as they come up. It's so much nicer of an experience compared to machines that just stop functioning until an employee can "help" you.