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I understand those and I still don't want to share any telemetry. I'm just asking for freedom to be able to select this option. Btw, what you're saying is 100%

by tomp 6y ago

I understand those and I still don't want to share any telemetry. I'm just asking for freedom to be able to select this option. Btw, what you're saying is 100% bullshit. There is an obvious trivial way of doing all what you suggested, properly & legitimately: paid software testers. Or, alternatively, actually pay users for telemetry (I love it when companies say "we value your feedback" you value it at $0 all right!)

derefr 6y ago
Software testing only helps if you're an average user. Most of us here are guilty of doing stupid edge-case bullshit at least occasionally. The well-known quip of "search for an answer to your problem, find a forum post from ten years ago resolved with an 'I figured it out, thanks'" only happens when you're far outside the idiomatic usage of the system. Sometimes it's necessary; sometimes long-chosen buisness constraints force down the bad arm of an X-Y problem. But that doesn't make it any more likely that anyone other than you (especially the software vendor's QA dept.) will ever independently encounter your problem.
modernerd 6y ago
Agree about paying for QA. Users shouldn't be glorified beta testers. I don't think “just hire QA” or “just pay for the telemetry” solves the issues of how you reliably deliver updates, bug fixes, and asses performance issues at the scale of a company like Microsoft, though. Even the best-funded QA department and millions spent incentivizing data sharing could struggle to achieve a fraction of the coverage that metrics baked into the OS achieves. > Or, alternatively, actually pay users for telemetry At a _minimum_, people should at least get free software updates based on findings from the metrics they share. By opting out I'm relying on others to provide that data instead, or for the company to spend more to get it from me or someone else like me, or for them to somehow improve the experience for me without knowing what my experience is. I recognize that some feel very strongly that software should be possible to improve without any form of automated telemetry, though, and I respect the desire for an off switch and the continued drive for opt-out being the default.

by tomp 6y ago

derefr 6y ago

Software testing only helps if you're an average user. Most of us here are guilty of doing stupid edge-case bullshit at least occasionally. The well-known quip of "search for an answer to your problem, find a forum post from ten years ago resolved with an 'I figured it out, thanks'" only happens when you're far outside the idiomatic usage of the system. Sometimes it's necessary; sometimes long-chosen buisness constraints force down the bad arm of an X-Y problem. But that doesn't make it any more likely that anyone other than you (especially the software vendor's QA dept.) will ever independently encounter your problem.

modernerd 6y ago

Agree about paying for QA. Users shouldn't be glorified beta testers. I don't think “just hire QA” or “just pay for the telemetry” solves the issues of how you reliably deliver updates, bug fixes, and asses performance issues at the scale of a company like Microsoft, though. Even the best-funded QA department and millions spent incentivizing data sharing could struggle to achieve a fraction of the coverage that metrics baked into the OS achieves. > Or, alternatively, actually pay users for telemetry At a _minimum_, people should at least get free software updates based on findings from the metrics they share. By opting out I'm relying on others to provide that data instead, or for the company to spend more to get it from me or someone else like me, or for them to somehow improve the experience for me without knowing what my experience is. I recognize that some feel very strongly that software should be possible to improve without any form of automated telemetry, though, and I respect the desire for an off switch and the continued drive for opt-out being the default.