4 ms·
Dabbawala isn't a fair comparison. - The person making the food in the case of Dabbawala, is usually someone's wife. That's basically unpaid labor. Its not fai
by mataug 6y ago
Dabbawala isn't a fair comparison.
- The person making the food in the case of Dabbawala, is usually someone's wife. That's basically unpaid labor. Its not fair for the wife, but that's a different discussion, staying on topic.
- Delivery routes are pre-determined so routes can be planned efficiently.
- There's established routines such as the Dabbawala arriving around the same time to pick up food.
- The dabbawalas usually use trains and bicycles. So they don't pay for the cost of a car, fuel, insurance and maintenance.
- Dabbawalas, AFAIK, only exist in Mumbai, which has very high population density and enough economies of scale to sustain the business.
- Dabbawalas don't have a middle man tech company which pays expensive software engineers, and tech executives.
So these factors make dabbawalas profitable while food delivery services don't make a profit.
We recently started calling restaurants and asking if they have in-house delivery, and avoid UberEats/Doordash/OtherDeliveryService. The other day we ordered Thai food, and the owner of the restaurant delivered the food personally and she was truly grateful that we called them instead of ordering online.
This made me wonder, what if restaurants in a city formed Co-op, and started a food delivery service ?
- Multiple co-ops across different cities could form a LLC and hire Software engineers to build an App & maintain backend services.
- The same app would work across many cities
- Each co-op is responsible for hiring its own delivery drivers in the city.
This would eliminate a profit-seeking middle man, and keep costs low.
I sense that there would be many obstacles, but I think its still possible, and potentially be even better for the consumer and the restaurants.
- ethanbond 6y agoAside from your first point, this seems like less an unfair comparison than just an unfavorable one.
- ponker 6y agoAlso, the US doesn't have enough poor people to make most human-staffed service businesses viable. In India someone earning a Top 5% income can have a domestic staff of 10. That's just not true in the US.
- sparkling 6y ago+ the people doing delivery are carrying 15+ meals, not 2 medium size pizzas
- Doctor_Fegg 6y ago> The dabbawalas usually use trains and bicycles Sounds like Deliveroo here in the UK.
- clairity 6y agoyes, the logistics problem--delivering cost-effectively at-scale--is the one-and-only big hurdle in any delivery service, not technology or even marketing, although those things can help solve the core logistics problem. having fixed routes & schedules sounds like it solves the logistics problem for dabbawalas, insofar as it becomes cost-effective that way. with that said, i'll repeat my strategic positioning argument about ubereats: it's a flanking product meant to maintain supplier power (power over drivers), so it does not need to be profitable by itself. combined with the additional revenue, ubereats just needs to lower supplier costs enough via lock-in to make its existance worth it.
- ivalm 6y agoThat's why the standard comparison in the US would be something like Domino's Pizza, which makes money on delivery while being cheap. I think the answer is somewhere along the lines of route/logistic efficiency.