3 ms·
I hated Hertz with a passion. On one occasion I reserved a compact car. When I arrived they didn't have any available, so they "upgraded" me to an Infiniti Q60.
by inetsee 6y ago
I hated Hertz with a passion. On one occasion I reserved a compact car. When I arrived they didn't have any available, so they "upgraded" me to an Infiniti Q60. The Q60 is a two-door car; the other couple we were traveling with were older and it would have been extremely difficult for them to get in and out of the back seat. Fortunately, they had rented an SUV, so when we went to the same places on our trip we went in their car.
The trunk on the Q60 wasn't big enough to hold all our luggage, the car required super-premium gas, it got crap gas mileage, and after the trip Hertz tried to bill me $150 for gas, even though I had paid the premium for a gas fill up at the end. I swore I would NEVER rent from Hertz again. I even cancelled a reservation I had with Dollar Rent-a-car when I discovered that they were owned by Hertz.
- hylaride 6y agoI generally have a 3-strikes rule with companies. Single-bad experiences can be for any number of reasons. The person you dealt could have been a jerk or going through a divorce, or whatever. If I got a rental car that required premium gas, I'd still fill it with regular. That being said, I hear you.