I've also had similar experiences with Enterprise. The outcome was different. In a few cases I've driven off with cars from their luxury fleet because the car I

I've also had similar experiences with Enterprise. The outcome was different. In a few cases I've driven off with cars from their luxury fleet because the car I had reserved, midsize SUV, was unavailable. So for $50/day/weekend I've driven XC90, Escalade, and a F150. But I've never had to wait 12 hours. They'd call in a car from another location before that would happen. Also, great experiences with Hertz. I've rented through them in many countries and it's always been great service.