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The emotional rejection experienced by the moderated user might be less when they associate that experience with an automated tool/bot rejecting their posting v
by matthewheath 6y ago
The emotional rejection experienced by the moderated user might be less when they associate that experience with an automated tool/bot rejecting their posting versus a human.
It's possible that a moderated user might feel less dejected when they know it's not a human personally reviewing their content and rejecting it.
Certainly I myself would feel less inclined to try posting again if a human moderator rejected my content (because I feel that I have little chance of changing their mind, and I'd feel judged) whereas I'd be inclined to try again if a bot rejected my content because it's impersonal. This is, of course, entirely irrational since automated tools can't really be persuaded in the same way a human can.