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It's not really a bank. They give you 15% of your cash balance as credit and sweep the payment out of your account at the end of the period (which the sales gu
by texasbigdata 6y ago
It's not really a bank.
They give you 15% of your cash balance as credit and sweep the payment out of your account at the end of the period (which the sales guys conveniently forget to tell you. No shit the guy said, after being prodded about maybe getting a reference since they were not being 100% truthful about terms while we signed up "well AirBnb didn't ask, we don't feel a big obligation to say more"). I mean it's fine, but "hey we autopull money out of your bank account" should maybe come up.
So kinda cool company but definitely not straight forward.
Had another sales guy there after we signed up lie about a different product offering. Know a fair bit about the FDIC and kept asking questions and just got foggy and untrue answers.
Slimy.
Wish we didn't sign up.
Edit: they lied about the process around our AWS credit as well. We ended up getting it, but it was nothing like the described. Could have done the same thing with Silicon Valley Bank. This was the most annoying because it was what pushed us past the zone of indifference towards their service, I asked a handful of times for details for how it worked, and they guy definitely told me white lies to get a sign up.
- adenta 6y agoWould love to learn some more about your experience. We use Brex, and this makes me nervous.
- texasbigdata 6y agoMaybe it was just bad luck. Who knows. 99% satisfaction there still is a chance for a bad experience. We signed up during quarantine, if that helps. Not to make excuses for them but maybe the sales team was feeling the pressure of what ended up being a round of layoffs. But this is just speculation.
- adenta 6y ago> They give you 15% of your cash balance as credit and sweep the payment out of your account at the end of the period What does this mean, specifically?
- texasbigdata 6y agoFrom what I understand: You have $100 You get $15 in credit You then spent $7 that month Brex takes $7 from your bank account to pay itself You have $93 at the end of the month Your credit line is now ~$14 So it's not too dissimilar from a credit card card, but it's also basically a prepaid debit card and they go out of their way to hide that.
- deleted 6y ago[deleted]