Google provides lots of ways for business owners to fix their listings, and even lets individuals directly edit Maps. The case in this post happened to slip thr

Google provides lots of ways for business owners to fix their listings, and even lets individuals directly edit Maps. The case in this post happened to slip through a crack. Cases like this can (and sometimes do) lead to improvements to the automation and tools available to businesses. But if Google had a help line for people to call, they'd incur a huge opportunity cost in engineering time that could be better spent on valuable new features than minor improvements in data quality.