I'm pretty fond of Mantis, as mentioned, but I've seen effective usage of both github/lab issues with good usage of labels and a little bit automation. Since mu

I'm pretty fond of Mantis, as mentioned, but I've seen effective usage of both github/lab issues with good usage of labels and a little bit automation. Since much more automation is required to integrate even a lean bugtracker into your source, I cannot recommend using a separate bugtracker unless you have an extremely good reason for it. Factor in that ease of reporting both for you and for your users should be in the top #3 reasons for using a specific bug tracker. Bugzilla IMHO only works as an internal-only tracker for developers or testers directly involved with the code and decent overview/discipline of the triaging process.