4 ms·

Ask HN: How legal is recording sessions?

Is it legal to record identified sessions, and then playback internally for marketing or sales purposes without recording form inputs but only the way user scrolls?

pwg 6y ago
Consult an attorney.
jlgaddis 6y ago
"Ask your lawyer if taking legal advice from random strangers on the Internet is right for you."
dyeje 6y ago
Seems to be legal because HotJar, FullStory, etc offer it as a service. Maybe ask their customer service.
- maksimpiriyev 6y ago
  they claim they do unidentified, what if the session is identified ?