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I use to hear a lot they in customer service one angry customer might represent only one person, but more than one on an issue could possibly point to an expone
by Simulacra 6y ago
I use to hear a lot they in customer service one angry customer might represent only one person, but more than one on an issue could possibly point to an exponentially larger dissatisfied group. People who complain versus people who do not, people who call versus email, etc. I do not know if this is still accurate.
- 082349872349872 6y agoI'd agree in general. On the other hand, astroturfing is much older that TWTR (or even AstroTurf), eg https://en.wikipedia.org/wiki/Torches_of_Freedom https://en.wikipedia.org/wiki/Torches_of_Freedom or https://en.wikipedia.org/wiki/Claque https://en.wikipedia.org/wiki/Claque Somewhere I'd read a book on propaganda by a fellow who produced it in ww2 and finished his introduction with biblical examples of the main techniques.