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You can’t see other people’s bug reports because they often contain screenshots or telemetry data which is confidential. And I believe the way Apple works is t
by threeseed 6y ago
You can’t see other people’s bug reports because they often contain screenshots or telemetry data which is confidential.
And I believe the way Apple works is to look through Radar for important/widespread bugs, mark them for fixing in the next release, fix them and then ask you to retest. They aren’t just going through and fixing Radar’s one by one. Hence you get that frustrating experience where it looks like the bug is being ignored.
- luckman212 6y agoI wish that was how it worked, but my experience has been more like the parent poster's: long-standing easily reproducible bugs never fixed despite multiple reports and multiple major releases. I've never once been informed by Apple of a bug I submitted being fixed, or "asked to retest". Not being able to see the duplicate bug when your case is closed and marked as such feels like a slap in the face. I understand that some material could be confidential, but I would bet over 99% aren't. If someone has spent enough time to determine that my report X is a duplicate of Y, they could also determine if Y is confidential and if so, just flag it in the system to show up as redacted.
- saagarjha 6y ago> You can’t see other people’s bug reports because they often contain screenshots or telemetry data which is confidential. You know what would be great? If I could mark my bug as “please let everyone be able to find this”. But Apple refusing to add this feature shoes that they still do not fundamentally understand and/or care about how external feedback works.