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Bugreporter is just a front end for Radar. And I can assure that when I was working at Apple bugs were triaged and acknowledged by a PM. Doesn’t mean they get

Bugreporter is just a front end for Radar. And I can assure that when I was working at Apple bugs were triaged and acknowledged by a PM. Doesn’t mean they get fixed though.

chrisseaton 6y ago
> I can assure that when I was working at Apple bugs were triaged and acknowledged As a counterexample, as late as 2018 Apple was publicly denying (so not acknowledging and ignoring attempts at triage) bendgate, but leaked documents show they knew about it in 2014. https://www.slashgear.com/iphone-6-bendgate-docs-confirm-apple-knew-bending-more-likely-24531867/ https://www.slashgear.com/iphone-6-bendgate-docs-confirm-app... > Doesn’t mean they get fixed though. We're not talking about fixing - we're talking about triage and acknowledgement.
mihaaly 6y ago
"Doesn’t mean they get fixed though." Ok then! I am driven to report it now! Actually, this is a trouble bugs lots and lots of people for long long time. I browsed countless articles or threads about this with tons of workarounds. Where more than a few are Apple discussions. If it is not reported yet - from outside or inside - then it does not exist. But it does.
PunksATawnyFill 6y ago
Radar’s asinine search functionality also obscures the seriousness of bugs by failing to reveal dupes. It doesn’t (or at least didn’t) default to searching for all words used in the title; it only searches for the EXACT string you enter. It was a pain in the ass to even find bugs YOU wrote. I couldn’t believe how goddamned dumb this is, or the Radar team’s response: Oh, you simply use Oracle syntax and wildcards in the title search! No explanation of how we were supposed to know this, or WHY.
- saagarjha 6y ago
  > Oh, you simply use Oracle syntax and wildcards in the title search! TIL
saagarjha 6y ago
> Bugreporter is just a front end for Radar. It’s “Feedback Assistant” now and at least one level removed from Radar now. Can’t give third party developers a direct line to engineers! > And I can assure that when I was working at Apple bugs were triaged and acknowledged by a PM. They used to, maybe? Not anymore. I think I got two responses in June 2019 and then nobody has looked at my bugs since.

Bugreporter is just a front end for Radar. And I can assure that when I was working at Apple bugs were triaged and acknowledged by a PM. Doesn’t mean they get fixed though.

chrisseaton 6y ago

> I can assure that when I was working at Apple bugs were triaged and acknowledged As a counterexample, as late as 2018 Apple was publicly denying (so not acknowledging and ignoring attempts at triage) bendgate, but leaked documents show they knew about it in 2014. https://www.slashgear.com/iphone-6-bendgate-docs-confirm-apple-knew-bending-more-likely-24531867/ https://www.slashgear.com/iphone-6-bendgate-docs-confirm-app... > Doesn’t mean they get fixed though. We're not talking about fixing - we're talking about triage and acknowledgement.

mihaaly 6y ago

"Doesn’t mean they get fixed though." Ok then! I am driven to report it now! Actually, this is a trouble bugs lots and lots of people for long long time. I browsed countless articles or threads about this with tons of workarounds. Where more than a few are Apple discussions. If it is not reported yet - from outside or inside - then it does not exist. But it does.

PunksATawnyFill 6y ago

Radar’s asinine search functionality also obscures the seriousness of bugs by failing to reveal dupes. It doesn’t (or at least didn’t) default to searching for all words used in the title; it only searches for the EXACT string you enter. It was a pain in the ass to even find bugs YOU wrote. I couldn’t believe how goddamned dumb this is, or the Radar team’s response: Oh, you simply use Oracle syntax and wildcards in the title search! No explanation of how we were supposed to know this, or WHY.

saagarjha 6y ago
> Oh, you simply use Oracle syntax and wildcards in the title search! TIL

saagarjha 6y ago

> Bugreporter is just a front end for Radar. It’s “Feedback Assistant” now and at least one level removed from Radar now. Can’t give third party developers a direct line to engineers! > And I can assure that when I was working at Apple bugs were triaged and acknowledged by a PM. They used to, maybe? Not anymore. I think I got two responses in June 2019 and then nobody has looked at my bugs since.