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Is there any similar action for those who live in EU?

• dathinab 6y ago
  Consumer protection agencies and similar can potential force some "free exchange" program on them. But here is the think: From the iXsystems blog post you can learn that not all SMT drivers so lead to errors on rebuild. Just some of the FW versions do. Other drivers might still lead to big slow downs but it's not clear if all SMT drivers slow down to a unacceptable degree. Weather it not a newly added drive is fresh/was cleaned seems to also affect this. Lastly while the drives are marketed as NAS usable they have a list of supported NAS systems. And don't give any guarantee for performance on other systems. Given all this my guess is that after fixing faulty firmware version they will at most provide some form of we update the firmware for you service if you can show that you are using a supported NAS system. ... And then if any consumer protection agency or similar acts in the EU that program might also be available there. Through that just my sold guess. Thinks can be very different, e.g. not just a firmware bug.