3 ms·
WD richly deserves to be raked over the coals for not labeling these drives clearly. Their initial customer-facing reaction was even worse if I recall: One cus
by rrmm 6y ago
WD richly deserves to be raked over the coals for not labeling these drives clearly.
Their initial customer-facing reaction was even worse if I recall: One customer escalated his issue and asked WD to identify which drives used SMR, WD said something along the lines of We don't share that information with customers.
(If anyone has a pointer to that story I'd appreciate it. I can't find it at the moment).
EDIT:
https://blocksandfiles.com/2020/04/14/wd-red-nas-drives-shingled-magnetic-recording/ https://blocksandfiles.com/2020/04/14/wd-red-nas-drives-shin... cites a comment on a synology board:
"""
Also: “Well the higher team contacted me back and informed me that the information I requested about whether or not
the WD60EFAX was a SMR or PMR would not be provided to me. They said that information is not disclosed to consumers. LOL. WOW."
"""