> as someone who's been on the other end, your responses are exactly why people hate posting about this stuff publicly I’m well aware. But this is a pretty ser

> as someone who's been on the other end, your responses are exactly why people hate posting about this stuff publicly I’m well aware. But this is a pretty serious problem, and we, as Google’s users, have very few options for effecting change. If I’m given an opportunity to make a point, I’m going to seize it. He thinks it can be done in a couple days. Does the rest of the company care enough to make that happen? Let’s find out.