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Amazon's Whole Foods delivery in my area is now direct from warehouse to home instead of in-store picking. It's so, so much better than Instacart. On my last la
by Androider 6y ago
Amazon's Whole Foods delivery in my area is now direct from warehouse to home instead of in-store picking. It's so, so much better than Instacart. On my last large order of almost a hundred items, not a single replacement, I got exactly what I ordered the same day. Instacart is such a sub-standard experience, it's just fundamentally the wrong approach and we wouldn't accept it for any other type of online purchase.
- krustyburger 6y agoThey’re still in-store picking. It’s just that Whole Foods/Prime Now has dedicated employees for this.
- Androider 6y agoIt's brand new as of April, it's definitely coming from a warehouse in an area where there is no Whole Foods store (I can track the path of the delivery van in the app). It's also not someone delivering with their own truck as before, but a blue-gray Amazon van, and the availability of items is spot on which was never the case even pre-covid.
- krustyburger 6y agoInteresting. And you’re ordering from Whole Foods in the app and not just selecting Whole Foods items from the Amazon option? I know there are many Whole Foods items available on the Amazon section now.
- sarah2079 6y agoI have had the same experience with ordering Whole Foods and Amazon Fresh in the bay area. Everything I order arrives. I tried using a different grocery delivery and about 30% of what I ordered was out of stock. This was especially frustrating because delivery slots were in short supply here, so I felt rude making another small order immediately to fill in missing items. With WF/AF I at least know what is out of stock when making my order so I can choose my own substitutions or not bother trying to get ingredients for a recipe if something critical is missing.