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It actually gets worse in Apple's case. They were doing it secretly, which is bad enough, but they were also denying warranty repairs to throttled phones (since
by Karunamon 6y ago
It actually gets worse in Apple's case. They were doing it secretly, which is bad enough, but they were also denying warranty repairs to throttled phones (since policy was to only conduct the repairs once an arbitrary "health" metric fell below a certain point, and the throttling kicked in first).
This meant your options were to either deal with the crap performance, or void your warranty by installing a third party battery.
- Reason077 6y ago> "your options were to either deal with the crap performance, or void your warranty by installing a third party battery." Or pay Apple a not-entirely-unreasonable fee to get them to replace the battery ($49 IIRC?), a bit more than the third party price but perhaps worth it for peace of mind.
- plorkyeran 6y agoWhen they first rolled out the throttling they were still charging $79 for a battery replacement. They cut the price significantly specifically as a response to the backlash.
- Karunamon 6y agoThat price only went into effect after the outrage broke. Additionally, people were turned away at Apple stores since according to the diagnostics, there was nothing wrong with their battery. You couldn't just walk in and demand a battery replacement or a replacement of any other part that passes diagnostics.