At one point they had CSRs that would manage you and it was similarly unresponsive. Having dealt with automotive service centers for 30+ years, it's just somet

At one point they had CSRs that would manage you and it was similarly unresponsive. Having dealt with automotive service centers for 30+ years, it's just something I've come to expect. Some people are proactive, some people are reactive, and some people just don't give a flip.