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Makes sense. Model Y is picking up steam. I doubt they are selling 100% production of the other models (Y is eating a bit into sales of all 3). S and X are both

Makes sense. Model Y is picking up steam. I doubt they are selling 100% production of the other models (Y is eating a bit into sales of all 3). S and X are both in need of a refresh, they have worse battery tech than both the 3 and Y and missing some of the cool Y features (heat pump, octovalve). Current wait is 8-12 weeks on a Y, and only a week or two on the rest. In line for my first Tesla (a y). It has been a very different car buying experience!!

new_realist 6y ago
If you expect reliability and quality, you also find the ownership experience to be different. I have owned three.
- dvdbloc 6y ago
  Please elaborate
  - new_realist 6y ago
    One X was a lemon and spent months in the shop. The second X was better but still needs a warranty repair every few months. The 3 is better still but has had six or seven service visits.
    - andrewmunsell 6y ago
      Anecdotally, my father has had an early (2018) 3 for the last 2 years and hasn't had any issues. The only service done so far has been recall work for the frunk latch (I guess he doesn't use it much and didn't notice the defect that the recall was supposed to fix).
  - brianwawok 6y ago
    The reliability stats disagree with OP. So I wouldn’t read too much into his single data point. Especially wrt the 3. The X def had some issues around the falcon wings etc.
    - andrewmunsell 6y ago
      Even Elon has said they may have gone too far with the X, and that it was their faberge egg. I would love to have an X purely for the "cool" features like the automatic & falcon doors, but there's just so many failure points (and, of course, the cost).
      - brianwawok 6y ago
        Yah for sure. Which is sad because I really want a car the size of the X. But at like 55-65k. Basically a Y+. I don’t need falcon wings nor rocket speed.
amcoastal 6y ago
Good luck! Tesla's are marvels of technology, but the lockdown they have on maintenance and repair -- which includes extremely high costs -- is enough to shy me away until we get a 'right-to-repair' law.
- beamatronic 6y ago
  I would just settle for a full pipeline of replacement parts!
- revnode 6y ago
  You are absolutely right, but it's also not as bad as it was before. You can now buy "unrestricted" parts. Before, you couldn't even buy an air filter.
  - deleted 6y ago
    [deleted]
  - FireBeyond 6y ago
    Thanks to legislation, not to Tesla's magnanimous nature. Several states (notably, MA) had to wave increasingly large sticks at Tesla to get any traction there. You couldn't even buy a screw from their online ordering system. "Price: Not listed". "Order: Contact Tesla" (who would then say "not available to you". Even their service manuals. Make an appointment, in MA. Pay a fee. Go to a specified location, weeks later. Go into a room with paper and pencil, no cameras, phones, or computers allowed. Be given a time limit.
    - dawnerd 6y ago
      You can get them online... https://service.teslamotors.com/ https://service.teslamotors.com/ It’s just expensive
      - revnode 6y ago
        That wasn't always the case. That was his point.
lazyjones 6y ago
> Current wait is 8-12 weeks on a Y, and only a week or two on the rest. Here in Europe it's August for all of S/3/X.
- brianwawok 6y ago
  You are waiting for Berlin to go up right? Or is that next year?
  - lazyjones 6y ago
    S/3/X come from the US (partly assembled/finished in the Netherlands AFAIK).
radicalbyte 6y ago
The Y isn't even coming out in Europe for another year. That's probably good because it's the only viable Tesla for me and I'll probably have the budget for it next year.
andrewmunsell 6y ago
There's a couple areas where Tesla needs help, and the two I've experience so far waiting for my Y is logistics & customer service. They've had extremely lousy communication so far with the delivery. I was originally supposed to have the car on Memorial Day, but they called the day before saying it wasn't in WA (where I live) yet. When I called back on Memorial Day and asked where it actually was, they told me it got on a truck that morning. Logistically, if they knew the car wasn't getting on a semi anytime soon, why could I schedule a delivery appointment? Yesterday, they re-scheduled my delivery (which is supposed to now be tomorrow) from the service center to a direct home delivery without notifying me. Of course, I had to call them to confirm and ask whether they were going to try and fit a semi truck on the narrow city streets where I live or if they were going to drive the car itself to me, but the delivery specialist has no clue. Hopefully things go as planned tomorrow and there isn't another delay, but the communication so far has been worse than my experience dealing with a regular car dealership. That being said, I'm looking forward to the Y and there's a reason I'm buying a Tesla instead of something else. I can't complain too much since the timing of the delivery (as long as it isn't delayed too much more...) is fantastic since my existing lease ends in a week, but I'm looking forward to actually driving it and forgetting about this headache. If Tesla figures out the logistics & customer support (and QC...), they'll be worlds ahead in the buying experience, but for now most other car dealers coddle you much more (with the exception of the negotiation process).
- dawnerd 6y ago
  It seems highly dependent on which service center and who is assigned to you. I places two orders early this year and the first one the guy didn’t really respond to my emails at all but the second one was very responsive and proactive. Regardless they really really need to work on this.
  - cptskippy 6y ago
    At one point they had CSRs that would manage you and it was similarly unresponsive. Having dealt with automotive service centers for 30+ years, it's just something I've come to expect. Some people are proactive, some people are reactive, and some people just don't give a flip.
awill 6y ago
The Model S came out in 2012. Surely it's time for a full redesign, or at least a refresh with their existing battery tech etc..

new_realist 6y ago

If you expect reliability and quality, you also find the ownership experience to be different. I have owned three.

dvdbloc 6y ago
Please elaborate
- new_realist 6y ago
  One X was a lemon and spent months in the shop. The second X was better but still needs a warranty repair every few months. The 3 is better still but has had six or seven service visits.
  - andrewmunsell 6y ago
    Anecdotally, my father has had an early (2018) 3 for the last 2 years and hasn't had any issues. The only service done so far has been recall work for the frunk latch (I guess he doesn't use it much and didn't notice the defect that the recall was supposed to fix).
- brianwawok 6y ago
  The reliability stats disagree with OP. So I wouldn’t read too much into his single data point. Especially wrt the 3. The X def had some issues around the falcon wings etc.
  - andrewmunsell 6y ago
    Even Elon has said they may have gone too far with the X, and that it was their faberge egg. I would love to have an X purely for the "cool" features like the automatic & falcon doors, but there's just so many failure points (and, of course, the cost).
    - brianwawok 6y ago
      Yah for sure. Which is sad because I really want a car the size of the X. But at like 55-65k. Basically a Y+. I don’t need falcon wings nor rocket speed.

amcoastal 6y ago

Good luck! Tesla's are marvels of technology, but the lockdown they have on maintenance and repair -- which includes extremely high costs -- is enough to shy me away until we get a 'right-to-repair' law.

beamatronic 6y ago
I would just settle for a full pipeline of replacement parts!
revnode 6y ago
You are absolutely right, but it's also not as bad as it was before. You can now buy "unrestricted" parts. Before, you couldn't even buy an air filter.
- deleted 6y ago
  [deleted]
- FireBeyond 6y ago
  Thanks to legislation, not to Tesla's magnanimous nature. Several states (notably, MA) had to wave increasingly large sticks at Tesla to get any traction there. You couldn't even buy a screw from their online ordering system. "Price: Not listed". "Order: Contact Tesla" (who would then say "not available to you". Even their service manuals. Make an appointment, in MA. Pay a fee. Go to a specified location, weeks later. Go into a room with paper and pencil, no cameras, phones, or computers allowed. Be given a time limit.
  - dawnerd 6y ago
    You can get them online... https://service.teslamotors.com/ https://service.teslamotors.com/ It’s just expensive
    - revnode 6y ago
      That wasn't always the case. That was his point.

lazyjones 6y ago

> Current wait is 8-12 weeks on a Y, and only a week or two on the rest. Here in Europe it's August for all of S/3/X.

brianwawok 6y ago
You are waiting for Berlin to go up right? Or is that next year?
- lazyjones 6y ago
  S/3/X come from the US (partly assembled/finished in the Netherlands AFAIK).

radicalbyte 6y ago

The Y isn't even coming out in Europe for another year. That's probably good because it's the only viable Tesla for me and I'll probably have the budget for it next year.

andrewmunsell 6y ago

There's a couple areas where Tesla needs help, and the two I've experience so far waiting for my Y is logistics & customer service. They've had extremely lousy communication so far with the delivery. I was originally supposed to have the car on Memorial Day, but they called the day before saying it wasn't in WA (where I live) yet. When I called back on Memorial Day and asked where it actually was, they told me it got on a truck that morning. Logistically, if they knew the car wasn't getting on a semi anytime soon, why could I schedule a delivery appointment? Yesterday, they re-scheduled my delivery (which is supposed to now be tomorrow) from the service center to a direct home delivery without notifying me. Of course, I had to call them to confirm and ask whether they were going to try and fit a semi truck on the narrow city streets where I live or if they were going to drive the car itself to me, but the delivery specialist has no clue. Hopefully things go as planned tomorrow and there isn't another delay, but the communication so far has been worse than my experience dealing with a regular car dealership. That being said, I'm looking forward to the Y and there's a reason I'm buying a Tesla instead of something else. I can't complain too much since the timing of the delivery (as long as it isn't delayed too much more...) is fantastic since my existing lease ends in a week, but I'm looking forward to actually driving it and forgetting about this headache. If Tesla figures out the logistics & customer support (and QC...), they'll be worlds ahead in the buying experience, but for now most other car dealers coddle you much more (with the exception of the negotiation process).

dawnerd 6y ago
It seems highly dependent on which service center and who is assigned to you. I places two orders early this year and the first one the guy didn’t really respond to my emails at all but the second one was very responsive and proactive. Regardless they really really need to work on this.
- cptskippy 6y ago
  At one point they had CSRs that would manage you and it was similarly unresponsive. Having dealt with automotive service centers for 30+ years, it's just something I've come to expect. Some people are proactive, some people are reactive, and some people just don't give a flip.

awill 6y ago

The Model S came out in 2012. Surely it's time for a full redesign, or at least a refresh with their existing battery tech etc..