My read from the article is that it's more akin to calling 911 during an emergency to tell the operators what a great job they're doing and that your thoughts a

My read from the article is that it's more akin to calling 911 during an emergency to tell the operators what a great job they're doing and that your thoughts are with them. Obviously a tweet has a much smaller impact, but multiply that behavior by tens of thousands of people it's not hard to imagine legitimate crisis messages scrolling out of view when someone finally gets signal and catches up on the last four hours of tweets.