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We were in no way one of "their biggest accounts". We were a couple guys in a cramped office over a mattress store, with a production service so small we could
by ken 6y ago
We were in no way one of "their biggest accounts". We were a couple guys in a cramped office over a mattress store, with a production service so small we could have run it from my old laptop. I guarantee it cost them at least 10x more to send those consultants over to us than we spent on AWS in a year, even before the optimizations they pointed out.
- rainyMammoth 6y agoBut here you are, letting us know that they have been wonderful sending consultants. It's part PR, part long term customer acquisition
- biohax2015 6y agoMaybe, just maybe it’s a good product with good customer service? And the reason it costs so much is because you get what you pay for?
- deleted 6y ago[deleted]
- maigret 6y agoYes it is, but the gp is also right that it is part of a well calculated and proven way of keep existing customers and getting new ones. $$$ is the reason they do that, else this would not exist.
- 1MoreThing 6y agoExactly. It's about developer lifetime value, not single customers.