> Let me get this straight, the author has a bad experience with one website selling ebooks, so they decide they’ll never buy ebooks ever again? It may be hype

> Let me get this straight, the author has a bad experience with one website selling ebooks, so they decide they’ll never buy ebooks ever again? It may be hyperbolic, but I basically feel the same way, because I had more or less the same thing happen: I saw a book I wanted to buy, it said EPUB; there was absolutely no indication that there was DRM, that I'd be required to install Adobe software, or anything. I bought the book, and after paying for it, was told about all this. I was so furious I emailed them immediately and demanded my money back (which they complied with). But it certainly put me off buying e-books from random websites -- I haven't even thought about doing it since.