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What specific aspects of the UX would you say are awful? Because at the moment I’d strongly disagree, Zooms UX, along with how easy it is to join meetings, is o
by triplea9 6y ago
What specific aspects of the UX would you say are awful? Because at the moment I’d strongly disagree, Zooms UX, along with how easy it is to join meetings, is one of the primary reasons it’s popularity has skyrocketed since the pandemic started. Users find it extremely simple and easy to use.
- randomsearch 6y ago> Users find it extremely simple and easy to use. Anecdotally, I'd disagree with this statement. It seems people pay for it because the video is more reliable than web apps and skype. It's really rather basic stuff: "Schedule" is used as a noun but it can also be a verb, so bad choice of labels. To admit someone to a room I have to bring up the partipants chat. Wtf. When I'm in another application whilst awaiting people to join I have to keep checking, why not a notification and sound when they join? If I'm trying to join a meeting in similar situation, I can't work because there's a window blocking my screen (Mac). The constant suggestions of dial-in audio (wtf) are annoying and confusing. etcetera, ad infinitum. Additional complaints: there is a weird bug that causes audio quality to drop to "tinny phone" levels when using airpods. They fixed it. And now they broke it again. The white balance doesn't work and I can't adjust it... Don't get me wrong, I use it because the video works with groups and doesn't stutter often. But the UX is awful.