The true part is that the business is in crisis and they were trying to move quickly to save it. I don't believe that he did not know the impact of the default

The true part is that the business is in crisis and they were trying to move quickly to save it. I don't believe that he did not know the impact of the default public option - that is not credible. It certainly sounds better in an apology than "I knew it was bad but decided to try it anyway." The privacy problem is obvious to anyone thinking about it for 10 seconds, and the fact that he would try shows a lack of respect for his users.