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The apology is very nice, and I am glad that they are not pushing ahead with this feature. However, actions are what matter. One thing that was brought up in t
by RcouF1uZ4gsC 6y ago
The apology is very nice, and I am glad that they are not pushing ahead with this feature. However, actions are what matter.
One thing that was brought up in the comments was that if you wanted to cancel your TripleByte account, you had to email the company. This is a dark pattern.
If TripleByte really wants to show they changed they need to immediately implement a “Delete my account” button that after requiring you to retype in your password for confirmation, immediately deletes your account. Immediately. No waiting period. No having to email anyone.
Implementing that feature in their next sprint would go a long ways toward showing that they are genuinely contrite.
- jacquesm 6y agoAnd certainly not having to provide 'government issued ID' to the company for the privilege of having your account deleted, especially since none was required for account creation.