> Yeah... we made this better yesterday (removed the delay and the request for ID). It was totally a dark pattern. We built the initial deletion process right a

> Yeah... we made this better yesterday (removed the delay and the request for ID). It was totally a dark pattern. We built the initial deletion process right after GDPR passed. We were thinking about it mostly from a legal perspective then, and had not reviewed it since. Appreciate the honesty here by admitting that account deletion relies on dark patterns, but it brings up two salient questions regarding how you approach product development. 1. Internally, do you at least have the equivalent of a “directly responsible individual" (DRI) for the product? It seems no one spoke up in the interests of users against legal’s overzealous decision to tack on lots of friction to the account deletion process? 2. It seems you could have also garnered some push back on the feature from your alumni Slack [0] but didn’t, perhaps due to the rush to ship quickly? In addition to the changes you’ve pledged as part of rebuilding user trust, hopefully, you & your team will reassess your product development practices to add these checks so that such mistakes are not repeated in future. [0] @hysan mentions that TB maintains an alumni Slack upthread: https://news.ycombinator.com/item?id=23304199 https://news.ycombinator.com/item?id=23304199