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>Even if it is heartfelt, I'd argue that if no alarm bells went off internally when they were discussing this feature, they are not the group of people to entru
by glenstein 6y ago
>Even if it is heartfelt, I'd argue that if no alarm bells went off internally when they were discussing this feature, they are not the group of people to entrust with information such as this.
On one level I agree with this, in that I don't think 'heartfelt' is a fair metric. It's subjective, it's a ritual, and on some level the demand for performative contrition feels to me like something that doesn't have well defined parameters and past a certain point doesn't serve a purpose.
What is important to me are the statements that acknowledge error and recognize what made it a bad thing to do. Those seem on-point to me and, insofar as apologies go, I'm not sure what else should have to be said.
- bigiain 6y agoBoth the heartfelt-ness and the acknowledgement of error are things that talented writers at crisis management agencies oe OR firms or even internal comms teams can ghostwrite for anyone. All they tell us is that someone (not necessarily the person who fucked up) recognises what the right things to say publiclly right now are. Apart from Ammon's ability to accept words assigning blame to himself, we can not really read anything more into those words. Lets wait and see what he, and the entire team who didn't stop this before they launched the idea to significant negative outcry, actually do in the future.