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I don’t think this guy can recover trust from here. It’s not just the feature and the email, it’s his indignant and dismissive tone in the comments here afterwa
by ponker 6y ago
I don’t think this guy can recover trust from here. It’s not just the feature and the email, it’s his indignant and dismissive tone in the comments here afterwards:
https://news.ycombinator.com/item?id=23280137 https://news.ycombinator.com/item?id=23280137
This comment is the hallmark of a company that doesn’t feel like it needs to answer to users or criticism. They can reverse a decision and send out a tearjerker of a mea culpa but people do not change their nature over a weekend, and I am just not going to trust the man who wrote the comment I linked above.