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I've been through Triplebyte and am a fan of the mission. This was definitely a major screw-up, both for the opt-out and email dark patterns (I had skimmed the
by ummonk 6y ago
I've been through Triplebyte and am a fan of the mission. This was definitely a major screw-up, both for the opt-out and email dark patterns (I had skimmed the original email and assumed it was opt-in before I saw this thread), and for the subsequent doubling down in response to feedback. Glad you took some time to reflect and reverse course.
I do think the bootstrapping problem is unfortunate - hopefully you can hit critical mass via opt-in.