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First off, I want to say that as a past Triplebyte user who was concerned about my privacy after hearing the original news, I appreciate your decision to cancel
by maddyboo 6y ago
First off, I want to say that as a past Triplebyte user who was concerned about my privacy after hearing the original news, I appreciate your decision to cancel the feature, and I appreciate your apology.
In the end, I don't think this was an enormous mistake as there was no harm done to your customers.
Still, you can't erase the information you've indirectly put into the world about yourself and your company. Your near-actions have shed a bit of light on your priorities, and customer privacy was apparently not at the forefront of that list. The unfortunate truth is that this begs the question of whether other decisions have or will be made which similarly disregard customer privacy.
I'm very glad that you realized the err of your ways in this instance, and I hope you continue to demonstrate your dedication to protecting your users' privacy in the time to come.