that's the kind of response from a ceo i want to see. normally, i would just expect “We did something that was unpopular. please buy our other product. also, th

that's the kind of response from a ceo i want to see. normally, i would just expect “We did something that was unpopular. please buy our other product. also, the word apologize occurs somwhere here but it does not carry any of its significance” but this ammon person actually explained what he did and why