There was an excellent blog post recently on the inherence complexity of building software systems and how it boils down to understanding the problem, or "extra

There was an excellent blog post recently on the inherence complexity of building software systems and how it boils down to understanding the problem, or "extracting requirements out of people" as you say: https://einarwh.wordpress.com/2020/05/19/into-the-tar-pit/ https://einarwh.wordpress.com/2020/05/19/into-the-tar-pit/