> Someone is displeased by the results (Oh, the horror!) I've heard a lot of mediocre leaders express this same sentiment and I never understand it. It's such

> Someone is displeased by the results (Oh, the horror!) I've heard a lot of mediocre leaders express this same sentiment and I never understand it. It's such a tacit admission of incompetence on their end. This kind of smug, apathetic, flippant response is a defense mechanism which gets in the way of confronting the real challenges and gravitational forces that conspire against successfully growing a healthy organization. You need mechanisms to grow past the Dunbar number, and they'll never work if a critical mass of the organization (including, of course, its leadership) is willing to indulge empty platitudes like this. I'll give you a hint: who hired the displeased person working in said organization? If they aren't a good match for the organization, whose bright idea was it to hire them in the first place? If they are a good match, whose bright idea was it to create an organizational structure that doesn't set them up for success? There may be other management and executive layers present, but if and when those fail, responsibility ultimately trickles back up to the origin, the founder.