Every single one of their customer is a customer that one day installed it for the first time and didn't know what they were doing because they didn't know the

Every single one of their customer is a customer that one day installed it for the first time and didn't know what they were doing because they didn't know the product. And with the complexity of modern software, imagine if the defaults in the whole software stack all the way down to the OS and hardware were open by default. You would need to be an expert in security to set up anything. Thanks god everyone else goes secure by default.