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Agreed. One powerful feature of Slack is search. The best thing about it is that it works! You can look for troubleshooting discussions (e.g. code build issue)
by caogecym 6y ago
Agreed. One powerful feature of Slack is search. The best thing about it is that it works! You can look for troubleshooting discussions (e.g. code build issue) and usually there’s a solution already. In that sense it’s also a permanent information page like Confluence, albeit less structured, but a perfect fit for info like tedious bug finding thread where people just don’t feel like writing up a well organized wiki for it.
- CameronNemo 6y agoIs this a joke? Slack should not be used as a permanent information store, and the search is fairly terrible.
- caogecym 6y agoYou can search for data years back, but you don’t have to. E.g. code troubleshooting tips are only relevant for a couple months, since the code keeps changing. The other nice thing is that you can share the findings via link of a thread or single comment with your team, and they don’t have to leave Slack to be able to see them, which is definitely a smooth experience - if they are already on Slack at that moment. In terms of search experience, it probably depends on use case, but I dont think Slack’s search is apparently worse than its alternatives like Outlook, Confluence, Jira etc. - if at all.
- diogenescynic 6y agoAgree, it's not perfect but it's better than nothing at all which is usually the alternative.