4 ms·

As much as I like Slack, I think they go hand in hand with Jira and Confluence—-and I think all of them are more relevant and necessary than ever.

caogecym 6y ago
Agreed. One powerful feature of Slack is search. The best thing about it is that it works! You can look for troubleshooting discussions (e.g. code build issue) and usually there’s a solution already. In that sense it’s also a permanent information page like Confluence, albeit less structured, but a perfect fit for info like tedious bug finding thread where people just don’t feel like writing up a well organized wiki for it.
- CameronNemo 6y ago
  Is this a joke? Slack should not be used as a permanent information store, and the search is fairly terrible.
  - caogecym 6y ago
    You can search for data years back, but you don’t have to. E.g. code troubleshooting tips are only relevant for a couple months, since the code keeps changing. The other nice thing is that you can share the findings via link of a thread or single comment with your team, and they don’t have to leave Slack to be able to see them, which is definitely a smooth experience - if they are already on Slack at that moment. In terms of search experience, it probably depends on use case, but I dont think Slack’s search is apparently worse than its alternatives like Outlook, Confluence, Jira etc. - if at all.
    - diogenescynic 6y ago
      Agree, it's not perfect but it's better than nothing at all which is usually the alternative.
downerending 6y ago
Wut?
- yangminded 6y ago
  Jira -> Offers structure for bug findings, requests, ideas. Confluence -> Permanent place for information. Slack is greatly helped by integrations with tools like this. Otherwise you would only have chaotic discussions and then try to find messages in Slack to remember things.
  - downerending 6y ago
    I'll grant that the three are better than Slack alone. I guess. But Jira is not good. Likewise Confluence is not good. It's more like bleeding out slowly rather than all at once. What would be better? I don't always love GitHub, for example, but it hits these use cases in a far more effective and productive way.
    - diogenescynic 6y ago
      I think you’re missing the forest through the trees. I like Jira for simple request processes and tracking projects. Confluence is nice because you can making a living document that is constantly updated. I see huge benefits using them vs not using them. It saves organizations a huge amount of time for knowledge management. Slack, Jira, Confluence are much better than using email and Sharepoint.
deleted 6y ago
[deleted]
mikro2nd 6y ago
Agreed they're all "more necessary than ever". What interests me is that, at the very same time, so many people (and I'd include myself) bitch and moan about how pisspoor they are at a whole load of stuff. So the more interesting think/conversation is: How do we reimagine these tools to make them much, much better fit for purpose?

caogecym 6y ago

Agreed. One powerful feature of Slack is search. The best thing about it is that it works! You can look for troubleshooting discussions (e.g. code build issue) and usually there’s a solution already. In that sense it’s also a permanent information page like Confluence, albeit less structured, but a perfect fit for info like tedious bug finding thread where people just don’t feel like writing up a well organized wiki for it.

CameronNemo 6y ago
Is this a joke? Slack should not be used as a permanent information store, and the search is fairly terrible.
- caogecym 6y ago
  You can search for data years back, but you don’t have to. E.g. code troubleshooting tips are only relevant for a couple months, since the code keeps changing. The other nice thing is that you can share the findings via link of a thread or single comment with your team, and they don’t have to leave Slack to be able to see them, which is definitely a smooth experience - if they are already on Slack at that moment. In terms of search experience, it probably depends on use case, but I dont think Slack’s search is apparently worse than its alternatives like Outlook, Confluence, Jira etc. - if at all.
  - diogenescynic 6y ago
    Agree, it's not perfect but it's better than nothing at all which is usually the alternative.

downerending 6y ago

Wut?

yangminded 6y ago
Jira -> Offers structure for bug findings, requests, ideas. Confluence -> Permanent place for information. Slack is greatly helped by integrations with tools like this. Otherwise you would only have chaotic discussions and then try to find messages in Slack to remember things.
- downerending 6y ago
  I'll grant that the three are better than Slack alone. I guess. But Jira is not good. Likewise Confluence is not good. It's more like bleeding out slowly rather than all at once. What would be better? I don't always love GitHub, for example, but it hits these use cases in a far more effective and productive way.
  - diogenescynic 6y ago
    I think you’re missing the forest through the trees. I like Jira for simple request processes and tracking projects. Confluence is nice because you can making a living document that is constantly updated. I see huge benefits using them vs not using them. It saves organizations a huge amount of time for knowledge management. Slack, Jira, Confluence are much better than using email and Sharepoint.

deleted 6y ago

[deleted]

mikro2nd 6y ago

Agreed they're all "more necessary than ever". What interests me is that, at the very same time, so many people (and I'd include myself) bitch and moan about how pisspoor they are at a whole load of stuff. So the more interesting think/conversation is: How do we reimagine these tools to make them much, much better fit for purpose?