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As with most industries, sales of healthcare software are made to executives and not to the actual users. Sometimes an outspoken physician will be involved in t
by absconditus 16y ago
As with most industries, sales of healthcare software are made to executives and not to the actual users. Sometimes an outspoken physician will be involved in the sales process, but the final decision is usually made by the CIO/CTO and CFO and is typically made for financial reasons more than anything ("Vendor X promised us that our revenue per patient would increase by Y").
- incomethax 16y agoYou're mostly right - the one caveat to this is that most providers are not as "revenue focused" as you'd think. Most of them are more focused on the potential outcome ratings improvement that they could see. Often times this means going with Epic, Cerner, Allscripts, eClinicalWorks etc. The phenomenon going on here is that CIOs don't want to get fired. They're the gatekeepers - and as someone famous put it, "No one ever got fired for buying IBM." Except in this market it's Epic.