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You'll get it. PINE runs on almost zero margin, they collect money right around when the production run is starting, and then you'll get your product when it's
by ocdtrekkie 6y ago
You'll get it. PINE runs on almost zero margin, they collect money right around when the production run is starting, and then you'll get your product when it's done being build, tested, packaged, and shipped.
Both my orders (PineBook Pro and PinePhone) took a while to arrive but I got them both.
- adrianmsmith 6y agoNevertheless, if you've ordered something and paid money, and haven't got the product, I feel the company shouldn't ignore emails about the order.
- AsyncAwait 6y agoI'd be a bit more patient with COVID, also they pleaded recently in one of their newsletters to ask on the forum, rather than overwhelming them with emails. Also, HK has some restrictions on shipping until June 7. You'll get it. They're a small company, give them a chance.