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You obviously understand payment systems more deeply but to me this is like someone explaining why I need to deal with mainframes with tap drives in 2020. Many
by sytelus 6y ago
You obviously understand payment systems more deeply but to me this is like someone explaining why I need to deal with mainframes with tap drives in 2020. Many of us don't even need credit cards, we just need a way to transfer existing money from our bank account on agreed upon transactions safely. There are far more modern ways to electronically "agree" on a transaction then to use exact same 19 digit number for every single transaction for every single merchant everywhere. We need certainty for protection against frauds. Transactions should literally be instant but undoable change in bits in electronic databases without having these arcane settlements and authorization non-sense. Even if there are edge cases like offline merchant in Africa, credit card companies need to be able support all of below and there are exactly zero technical reasons why they cannot:
1. Consumer should always be able to blacklist a merchant or provide a whitelist
2. Consumer should always be able to set limit how much a given merchant can ever charge him/her and during what time windows
3. Consumer should always be able to set total limit of charges he/she wants to have at any time
4. Consumer should always be able to get phone number, mailing address and correct full legal name of any merchant who puts charge
5. Consumer should always be able to generate new electronic card number for online usage and dispose off any previous one at will
"Check your statements" is an useless advice. My experience is that even when you find out bad charge, you have to go through hoops and appeals which may take weeks or even months. There are zero guarantees same charge from same merchant won't happen again. The only single case when CC companies are willing to take off charge immediately is when you say you don't recognize merchant at all and its 100% fraudulent. If you say you once authorized that merchants a decade ago, its suddenly your fault and you are looking at writing up justifications which will likely get rejected any way.
- tialaramex 6y agoWhat you've got here is an is/ought distinction. You're telling me how you think the universe ought to be but my advice was about how the universe is.
- ryandrake 6y agoI suppose what OP is saying is, if an innovative company figured out how to do those things, obviously using the technology/universe we already have, then they'd have him as a customer and/or investor. They'd have me too. These are all great consumer-focused features that would be game-changers for a credit card company. It's simply utterly bananas that all it takes is for someone to get a few numbers from me, and then they have the ability to arbitrarily take my money, making it my problem to dispute it. This goes for credit cards and ACH transfers (which only require routing number and account number). The company who figures out how to fix this will have it made.
- Kalium 6y agoFrom what I've read, privacy.com is quite precisely this company and offers this product. Their copy claims it's free for personal use. To what extent they "have it made" is an open question, but I am curious what you have to say about their signup process.
- drdec 6y agoIsn't this what Venmo and Zelle are doing (sorry US perspective here)? The trick is to get companies to accept payments via those methods where the customer has control over the recurring payment.
- deleted 6y ago[deleted]