I actually helped create workflows like the for fitness clubs. If member had not worked out for 2 weeks, massive encouragement, we miss you etc.. more than 5 we

I actually helped create workflows like the for fitness clubs. If member had not worked out for 2 weeks, massive encouragement, we miss you etc.. more than 5 weeks... nothing.. I now a club once sent a simple questionaire to members who had not worked out in a long time.. just to gage why.. massive cancellations followed.