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Experian pulled much the same shit on me. I hadn’t locked in in six months, so they disabled my account but kept charging me. A year or so I tried to sign in an

Experian pulled much the same shit on me. I hadn’t locked in in six months, so they disabled my account but kept charging me. A year or so I tried to sign in and it said my account had been disabled due to inactivity. Had to escalate it more than once before I got them to refund the whole thing.

wdb 6y ago
Wait you pay and they still lock your account due to inactivity?
- peteretep 6y ago
  I’ve no idea if this is still the case, but yes, that was the situation.
  - g_p 6y ago
    Sounds like a fairly straightforward contested charge on grounds of failure to provide the service they were paid for? If you couldn't access it and were locked out, they can't claim they provided the service.
    - peteretep 6y ago
      I suspect that’s why I got the full refund