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Wow. Thanks for this. I ignored the email because Triplebyte just feels a bit spammy to me now so I mentally block it out. Have logged in to stop this from hap

by aidos 6y ago

Wow. Thanks for this. I ignored the email because Triplebyte just feels a bit spammy to me now so I mentally block it out. Have logged in to stop this from happening and currently apparently I'm "Open to discussing new opportunities", which is news to me. On trying to change it to "Not interested in any new opportunities" there's a dropdown that says "I’d be open to new opportunities in:" and most you can set it to is 2 years. These are whole new dark patterns. UPDATE You can turn off the setting they're talking about by going to [0] and then clicking the little grey "Visibility settings" under the Profile URL section. UPDATE There's a delete your account option on this page [1], though YMMV: >> Government identification may be required and we may ask you for more information in order to verify your identify [0] https://triplebyte.com/candidates/profile_builder https://triplebyte.com/candidates/profile_builder [1] https://triplebyte.com/privacy-center https://triplebyte.com/privacy-center

jacquesm 6y ago
The whole government ID thingy is really beyond the pale. Just imagine: you never needed it to sign up in the first place. So now after proving to be not worthy of your trust, tone deaf and ethically deficient, to delete your account you need to give them even more information. This company deserves to die.
- mchan889 6y ago
  Give it time, an EU citizen who applied will eventually make GDPR complaint. At which point, it's game over.
  - anewdirection 6y ago
    In theory. Has any company seen the pointy end of GDPR yet?
    - brabel 6y ago
      Yes, several every day: https://www.enforcementtracker.com/ https://www.enforcementtracker.com/
  - mike_d 6y ago
    If they have $25m in revenue, receive more than 50k signups a year, or make more than 50% of their revenue selling data on California residents they are subject to CCPA. CCPA actually has way more teeth than GDPR, because California's Unfair Competition Law allows residents to enforce laws that do not otherwise provide a private right of actions. (though this still needs to be proved out in the courts)
flareback 6y ago
Thanks. I was looking for the link to delete my account.
- flareback 6y ago
  So I got an email saying my account was deleted. Tried to login and the login failed. Curious if my information was delete or if they just deactivate the login and my information will still show up.
darekkay 6y ago
>> Government identification may be required and we may ask you for more information in order to verify your identify Same issue as I'm currently having with Airbnb. Though I have never ever provided any ID before, nor did I ever book anything, they asked me for an ID to prove my identity upon requesting account removal. How exactly does my ID _prove_ anything in my case (apart from the fact that I have an ID copy of a person who has the same name as I entered into the Airbnb profile page). Seems more like one more obstacle to prevent people from deleting their account.
- Jommi 6y ago
  It's pretty common actually. They will delete all your data, but that requires strong authentication, which government ID is. That's how it works with gdpr in 90% of cases.
  - Zekio 6y ago
    Account removal should be just as easy as it was to sign up
    - ebertucc 6y ago
      I agree that it should be just as easy to suspend your account as it was to sign up, but irretrievable deletion should be harder. Companies ideally want to stop fraud at both ends, but I would be more upset if, for example, my Airbnb account were fraudulently deleted than if someone fraudulently made one in my name. Granted, deletion requires access to the account in question, so maybe that's enough of a hurdle already? In that sense it's already harder to delete than create.
      - thaumasiotes 6y ago
        > Granted, deletion requires access to the account in question, so maybe that's enough of a hurdle already? In that sense it's already harder to delete than create. I tend to agree that that is enough of an additional hurdle, but note that it conflicts with > I agree that it should be just as easy to suspend your account as it was to sign up, but irretrievable deletion should be harder. It's definitely not appropriate for any unauthenticated person to be allowed to suspend an account. You need the same hurdle on suspension. I think it would be reasonable to have a grace period between the deletion request and the actual deletion, during which the account was retrievable.
juandazapata 6y ago
Just a reminder that most of these companies never really delete your account, they simply deactivate it, while keeping all your data. You can also update your profile info and fill it with gibberish.
- JoshuaDavid 6y ago
  > Just a reminder that most of these companies never really delete your account Not if you request account deletion under CCPA. Or at least not if they're smart.
  - juandazapata 6y ago
    CCPA only applies is you're a CA resident.
jdxcode 6y ago
that dropdown is super annoying: https://imgur.com/a/iUFg3cn https://imgur.com/a/iUFg3cn Also, I clicked that "visibility hidden" and got this email: "Hey Jeff, You’re no longer letting companies know that you’re open to discussing new opportunities. Your profile will be hidden from employers for the next 24 months. You can change your job search status and make your profile visible again, whenever you feel ready explore new opportunities." (https://imgur.com/a/OBWexgo https://imgur.com/a/OBWexgo) So even that only will get rid of it for 24 months. Let's see if they'll just delete my account.
- deleted 6y ago
  [deleted]
- switz 6y ago
  Holy crap -- what an intentionally dark and transparently evil 'ux' pattern.
wilde 6y ago
Thank you for the link! The visibility settings button is basically invisible and so I had marked myself as "not looking" rather than "not visible".
heliodor 6y ago
Since account deletion is such a hurdle, edit your profile to replace your name and info with profanity and let's see how Google and the various content filters will like that once the profile goes public.
- deleted 6y ago
  [deleted]
- optimiz3 6y ago
  Replace the information with that of a SDN (Specially Designated National)* if you really want to cause trouble! *Don't actually do this unless you want a visit from a 3 letter agency.
  - drivingmenuts 6y ago
    Then explain to the agent "I've been in quarantine for a while now and I was lonely. Want a beer?" I'm pretty sure they'll leave. Might not even file any paperwork on that.
- batter 6y ago
  Thanks, that's exactly what i did. Just obfuscated profile. Let them handle garbage.
boneitis 6y ago
Thank you. I was scouring the page in a frenzy and couldn't figure out it was tucked away in the Profile URL section. Managed to get my profile from 38 to "100% complete" in the process during my attempts to wipe out my data. Christ.
cottonseed 6y ago
Thanks for the links. I registered but never set up a profile, and if you click the link in the email or [0] above, it forced you to set up a profile before you can configure your privacy settings. Also, after opting out of personal data sharing: > We're processing your request and should be done within 30 days. Same for deleting your account.
orn688 6y ago
What's worse, the dropdown doesn't even work for me (on iOS Chrome). It's stuck on 1 month.
macNchz 6y ago
Yikes, that two year thing is gross. They have definitely been kind of spammy for a long time...I usually ignore their emails but I actually read the first paragraph of this one and it sounded like it was an opt-in feature, so I closed it, but the important line was further down: “You can edit your profile privacy settings to not appear in public search engines at any time.”
joeldarling 6y ago
FWIW, I requested my account be deleted, and got a confirmation email maybe 20 mins later and didn't need to provide any ID.
dliff 6y ago
If you're on desktop Safari, the only way to select the maximum 2 years option is to resize the window vertically (smaller) until the dropdown becomes a drop-up.
vlasev 6y ago
Dude, I turned off the public profile thing. It appears to be off. BUT when I hard refresh the page and click again, it appears to be ON again! Am I going crazy?
ravenstine 6y ago
I'm glad you posted this because I otherwise might not have found that way to delete my account. Here's what it said when I did: > We will verify your request using the information associated with your account. Government identification may be required and we may ask you for more information in order to verify your identify. So I can change my profile name to Seymour Butts, but deleting my account that I have credentials for may require government ID that you never asked me for? WTF
jbotz 6y ago
I just tried to delete my account and in addition to the thing about government ID it said: >> We're processing your request and should be done within 30 days. 30 days to delete an account? I guess they have a lot of account deletion requests to process all of the sudden!

by aidos 6y ago

jacquesm 6y ago

The whole government ID thingy is really beyond the pale. Just imagine: you never needed it to sign up in the first place. So now after proving to be not worthy of your trust, tone deaf and ethically deficient, to delete your account you need to give them even more information. This company deserves to die.

mchan889 6y ago
Give it time, an EU citizen who applied will eventually make GDPR complaint. At which point, it's game over.
- anewdirection 6y ago
  In theory. Has any company seen the pointy end of GDPR yet?
  - brabel 6y ago
    Yes, several every day: https://www.enforcementtracker.com/ https://www.enforcementtracker.com/
- mike_d 6y ago
  If they have $25m in revenue, receive more than 50k signups a year, or make more than 50% of their revenue selling data on California residents they are subject to CCPA. CCPA actually has way more teeth than GDPR, because California's Unfair Competition Law allows residents to enforce laws that do not otherwise provide a private right of actions. (though this still needs to be proved out in the courts)

flareback 6y ago

Thanks. I was looking for the link to delete my account.

flareback 6y ago
So I got an email saying my account was deleted. Tried to login and the login failed. Curious if my information was delete or if they just deactivate the login and my information will still show up.

darekkay 6y ago

>> Government identification may be required and we may ask you for more information in order to verify your identify Same issue as I'm currently having with Airbnb. Though I have never ever provided any ID before, nor did I ever book anything, they asked me for an ID to prove my identity upon requesting account removal. How exactly does my ID _prove_ anything in my case (apart from the fact that I have an ID copy of a person who has the same name as I entered into the Airbnb profile page). Seems more like one more obstacle to prevent people from deleting their account.

Jommi 6y ago
It's pretty common actually. They will delete all your data, but that requires strong authentication, which government ID is. That's how it works with gdpr in 90% of cases.
- Zekio 6y ago
  Account removal should be just as easy as it was to sign up
  - ebertucc 6y ago
    I agree that it should be just as easy to suspend your account as it was to sign up, but irretrievable deletion should be harder. Companies ideally want to stop fraud at both ends, but I would be more upset if, for example, my Airbnb account were fraudulently deleted than if someone fraudulently made one in my name. Granted, deletion requires access to the account in question, so maybe that's enough of a hurdle already? In that sense it's already harder to delete than create.
    - thaumasiotes 6y ago
      > Granted, deletion requires access to the account in question, so maybe that's enough of a hurdle already? In that sense it's already harder to delete than create. I tend to agree that that is enough of an additional hurdle, but note that it conflicts with > I agree that it should be just as easy to suspend your account as it was to sign up, but irretrievable deletion should be harder. It's definitely not appropriate for any unauthenticated person to be allowed to suspend an account. You need the same hurdle on suspension. I think it would be reasonable to have a grace period between the deletion request and the actual deletion, during which the account was retrievable.

juandazapata 6y ago

Just a reminder that most of these companies never really delete your account, they simply deactivate it, while keeping all your data. You can also update your profile info and fill it with gibberish.

JoshuaDavid 6y ago
> Just a reminder that most of these companies never really delete your account Not if you request account deletion under CCPA. Or at least not if they're smart.
- juandazapata 6y ago
  CCPA only applies is you're a CA resident.

jdxcode 6y ago

that dropdown is super annoying: https://imgur.com/a/iUFg3cn https://imgur.com/a/iUFg3cn Also, I clicked that "visibility hidden" and got this email: "Hey Jeff, You’re no longer letting companies know that you’re open to discussing new opportunities. Your profile will be hidden from employers for the next 24 months. You can change your job search status and make your profile visible again, whenever you feel ready explore new opportunities." (https://imgur.com/a/OBWexgo https://imgur.com/a/OBWexgo) So even that only will get rid of it for 24 months. Let's see if they'll just delete my account.

deleted 6y ago
[deleted]
switz 6y ago
Holy crap -- what an intentionally dark and transparently evil 'ux' pattern.

wilde 6y ago

Thank you for the link! The visibility settings button is basically invisible and so I had marked myself as "not looking" rather than "not visible".

heliodor 6y ago

Since account deletion is such a hurdle, edit your profile to replace your name and info with profanity and let's see how Google and the various content filters will like that once the profile goes public.

deleted 6y ago
[deleted]
optimiz3 6y ago
Replace the information with that of a SDN (Specially Designated National)* if you really want to cause trouble! *Don't actually do this unless you want a visit from a 3 letter agency.
- drivingmenuts 6y ago
  Then explain to the agent "I've been in quarantine for a while now and I was lonely. Want a beer?" I'm pretty sure they'll leave. Might not even file any paperwork on that.
batter 6y ago
Thanks, that's exactly what i did. Just obfuscated profile. Let them handle garbage.

boneitis 6y ago

Thank you. I was scouring the page in a frenzy and couldn't figure out it was tucked away in the Profile URL section. Managed to get my profile from 38 to "100% complete" in the process during my attempts to wipe out my data. Christ.

cottonseed 6y ago

Thanks for the links. I registered but never set up a profile, and if you click the link in the email or [0] above, it forced you to set up a profile before you can configure your privacy settings. Also, after opting out of personal data sharing: > We're processing your request and should be done within 30 days. Same for deleting your account.

orn688 6y ago

What's worse, the dropdown doesn't even work for me (on iOS Chrome). It's stuck on 1 month.

macNchz 6y ago

Yikes, that two year thing is gross. They have definitely been kind of spammy for a long time...I usually ignore their emails but I actually read the first paragraph of this one and it sounded like it was an opt-in feature, so I closed it, but the important line was further down: “You can edit your profile privacy settings to not appear in public search engines at any time.”

joeldarling 6y ago

FWIW, I requested my account be deleted, and got a confirmation email maybe 20 mins later and didn't need to provide any ID.

dliff 6y ago

If you're on desktop Safari, the only way to select the maximum 2 years option is to resize the window vertically (smaller) until the dropdown becomes a drop-up.

vlasev 6y ago

Dude, I turned off the public profile thing. It appears to be off. BUT when I hard refresh the page and click again, it appears to be ON again! Am I going crazy?

ravenstine 6y ago

I'm glad you posted this because I otherwise might not have found that way to delete my account. Here's what it said when I did: > We will verify your request using the information associated with your account. Government identification may be required and we may ask you for more information in order to verify your identify. So I can change my profile name to Seymour Butts, but deleting my account that I have credentials for may require government ID that you never asked me for? WTF

jbotz 6y ago

I just tried to delete my account and in addition to the thing about government ID it said: >> We're processing your request and should be done within 30 days. 30 days to delete an account? I guess they have a lot of account deletion requests to process all of the sudden!