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This was a revelation sometimes back and it was Amex (relatively new in India) but I am sure it would be same for any credit card issuer. I had a VPS in Europe
by balladeer 6y ago
This was a revelation sometimes back and it was Amex (relatively new in India) but I am sure it would be same for any credit card issuer. I had a VPS in Europe that I had emailed the support to cancel about a year ago and they had replied telling me I could do it myself (listed the steps) or they'd need another confirmation from me to go ahead and cancel. I forgot about it.
Got charged some 40 Euro a year later. I was shocked. My first thought was a compromised card. But immediately afterwards I received invoice from VPS provider. I called the bank and asked them how did that happen. They said it's possible. Lucky for me the provider immediately reversed the charge.
The thing is I had cancelled that Amex card almost a year before that charge had happened. It was still charged! I was baffled. Coming from a country where literally every credit card payment has to be authorised via an OTP or password (since as long as I can remember) it was a whole new world for me.
Well, that cancelled card was charged again (almost a year after I had the last experience) when I shopped at AliExpress and forgot to switch to a new card while making the payment. This time I just paid the bill and went around Internet removing that cancelled card.
- sumedh 6y agoIf the card was cancelled, where did you see the charge, did you see it on your new Amex card statement? India did not have the OTP option, RBI made it mandatory to prevent fraud.
- balladeer 6y agoGot an email. About the RBI bit - possibly, but I don't think I remember one without OTP or a password (it was verified by Visa I guess or something).
- davchana 6y agoI think international transactions have some way to skip the OTP thing.