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Really sorry that you think this is awful. Certainly do opt-out. I think that taking on LinkedIn and creating a better engineering resume is a good thing to do.

• wolfgang42 6y ago
  Maybe you should have considered the timing more carefully rather than rushing to keep it in the sprint? Pushing it out last minute just makes you sound desperate rather than shady, which isn’t much of an improvement.
  • ganstyles 6y ago
    And this should have been opt in, not "opt out within a week or else we'll dump your info and association with us onto the internet."
• austhrow743 6y ago
  >I think that taking on LinkedIn and creating a better engineering resume is a good thing to do. Clearly and obviously not the part people are upset about. Cmon mate.
• new_guy 6y ago
  Isn't this breaching GDPR regulations along with a host of others?
  • deleted 6y ago
    [deleted]
  • jacquesm 6y ago
    Pity to see this downvoted, yes it is!
    • 908087 6y ago
      There seems to be a strong urge on this forum to downvote anything that informs users of the things GDPR does to help them, most likely because a large portion of the people on this forum have a vested interest in being able to abuse users in ways that go against the GDPR.
      • erik_seaberg 6y ago
        If Triplebyte doesn't operate in a jurisdiction that makes them subject to GDPR enforcement, the comment is more misleading than helpful.
• akiselev 6y ago
  Really sorry that you are completely tone deaf. You're not taking on LinkedIn, you're just trying to get a bigger piece of that good ole dark pattern pie.
• kemonocode 6y ago
  Please consider making this change opt-in rather than opt-out. Imagine an employer finding someone's profile and seeing a mismatch between their qualifications on Triplebyte versus what they might have said in an interview, and having a negative impact on their prospects. I do think it's an urgent matter and something that can and will come to bite you later- HN Is how I found out myself and I don't really think right now is the moment to play silly games with people's privacy, and not everybody may keep in touch with Triplebyte after their assessments.
• conductr 6y ago
  > I would have loved to get this out earlier in the week You didn’t launch anything. All you had to do was edit the “1 week” part of your email and you could have sent earlier Also, are you genuinely surprised by this backlash? Did you really think making people’s info public was going to be a popular decision? It’s hard for me to understand how common sense doesn’t prevail in this situation.
• interactivecode 6y ago
  Hey Ammon, the idea is good, it's solid. Nothing bad there. I think everyone knows LinkedIn has it's issues. But like come on. Why make everyone's private job search public? by default no less!? How can we trust triplebite with our career, finance information and personal information when you pull these kinds of moves. Make a good product. If it's actually good people will sign up.
  • ammon 6y ago
    We're not making anyone's job search details pubic. All that the profile will show is that an engineer created a Triplebyte profile at some point in the past, and any badges they earned.
    • remote_phone 6y ago
      “We aren’t making anyone’s subscription status public. All that their profile will show is the fact at some point in time they registered an account on Pornhub with their email address and real name, and any badges they earned.”
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    • domador 6y ago
      It'd be helpful for you to spell out what exactly will be public. Even the simple fact that a so-and-so has a Triplebyte profile might be an unwelcome involuntary public disclosure to that person, if they're a current user who didn't read your email and fails to opt out. The (possibly unintended) lack of upfront clarity regarding what exactly will be public by default is also not helpful. Software engineers are probably more likely that other members of society to have strong opinions and expectations about their online privacy, and are probably more likely to be upset if they feel those expectations are violated.
    • 6y ago
• bkovacev 6y ago
  Why is a government ID required for account deletion process - you never asked for it during the registration process?
  • deleted 6y ago
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• franciscop 6y ago
  I think everyone here would agree taking on Linkedin is a very good thing to do, especially Triplebyte who was already in a good position and fairly well considered here. But not this way, not forcing all of your users into a public profile by default and making them provide gvmt ids to delete their accounts. Your users gave you their data for a specific purpose, and you took it and used it totally differently. This seems like a great violation of GDPR BTW.
  • anemosg 6y ago
    I am from EU, I live in Switzerland and I can tell it clearly is a GDPR violation. I’ve just sent a reply email and a account deletion request. The govt ID thing is shady, given the fact that they never requested it at sign up and that wouldn’t serve as a proof. I hope they will delete my account by the mentioned 30 days or I will fill a lawsuit. Besides common sense, privacy and trust do not work like that, at least in Switzerland and in EU. As a user, I would have been so happy to be informed about this important step (which is actually exciting) of a company I liked. And I would have been so happy to be actively involved and engaged in this step by being guided into discovering the new features / roadmap and THEN make my own decision about the opt-in. That would have been a huge win-win. I am wondering if it’s a lack of common sense or the pressure or VC funding here. That’s a pity for what I’ve considered a good company, and I hope they will revert this decision.
    • gruez 6y ago
      >I hope they will delete my account by the mentioned 30 days or I will fill a lawsuit AFAIK unlike the CCPA, there's no private right of action for the GDPR. That is to say, you can't actually sue the violators yourself, you need to complain to your country's national data protection authority, and they have to take action.
• ponker 6y ago
  Crunchbase tells me that you have raised $50m. This means you have someone who runs your communications and you hopefully have some kind of PR or crisis management firm on retainer or at least in your Rolodex. Call them on the phone right now before you make more bad decisions.
  • quickthrower2 6y ago
    Ah the good old physical Rolodex! You can rely on that not to make itself public in 7 days.
    • ponker 6y ago
      Your comment made me buy one on eBay. I’m going to use it for a telephone operated jukebox.
• jacquesm 6y ago
  > Really sorry that you think this is awful. Classic non-apology apology. You should not be sorry that he thinks it is awful, you should be sorry that it is awful. Nobody cares about how much work you put into what amounts to an illegal disclosure of personal data.
  • gruez 6y ago
    Relevant: https://devblogs.microsoft.com/oldnewthing/20070226-01/?p=27853 https://devblogs.microsoft.com/oldnewthing/20070226-01/?p=27... >In the politician’s apology, you apologize not for the offense itself, but for the fact that what you did offended someone. “I’m sorry you’re a hypersensitive crybaby.”
  • crankylinuxuser 6y ago
    Indeed. That's on par with: "I'm sorry you're an idiot." Not an apology, an insult, and feigning to be apologizing about you (which is doubly insulting).
    • johnnyfived 6y ago
      Idk why you were downvoted, this is totally true.
• op00to 6y ago
  You apologize for your actions, not because someone had a reaction to something you did. I suggest therapy.
• wodenokoto 6y ago
  Sera HN: Please don’t downvoted these kinds of replies from relevant people. They are super interesting given the link, so why try and hide them?
  • chrismonsanto 6y ago
    I think few people are interested in responses other than "we will stop doing that"
    • MertsA 6y ago
      Downvotes aren't supposed to be "I don't like you" buttons. This is literally the man who wrote the email responding to the thread about the announcement. Regardless of how anyone feels about the response this should absolutely be the top comment on this thread. I shouldn't need to turn on "showdead" and highlight the comment just to read statements directly from the horses mouth as it were.
  • ashtonkem 6y ago
    A downvote represents my displeasure with the non-apology apology.
    • wodenokoto 6y ago
      Sure, but it also hides a very interesting part of the conversation. Use your downvotes to hide irrelevant posts, not to display your disagreement. (It won’t really display anything)
• TomVDB 6y ago
  The Internet craves a good dumpster fire every once in a while, with truly evil company actions, tone deaf non-apology apology CEOs, and a certain future collapse. Thanks for the entertainment!
• wbronitsky 6y ago
  Does it matter what you think here though? Your customers gave you their data under one pretense, why do you think you can ethically change that pretense without discussing it with your customers? Said another way, you entered into a business deal with your customers and unilaterally changed the terms. I feel like if someone did that to you, you would be upset as well. People in this thread have carefully laid out the dark patterns you are using to trick your customers into allowing you to try and make more money. This is wildly unethical, and coming to defend it on here shows us clearly that you have not thought about this from any perspective but your own. Good luck with your company, you’re going to need it.
  • perl4ever 6y ago
    "you entered into a business deal with your customers and unilaterally changed the terms" This just jumped out at me. Doesn't every agreement/TOS document these days say they can unilaterally change the terms at any time and your only recourse is to stop using the service? I mean, I guess my point is not that it's ok, but that it emphasizes how "agreements" in our society don't seem to be actual agreements and we go around with the certainty that most will never be enforced, but then people don't always agree.
    • ashtonkem 6y ago
      As with most of these cases, the legal text and the social understanding vary quite significantly. From a legal perspective I would not be surprised to find out that Triplebyte is in the clear here (IANAL). But from a social perspective, they are quite obviously in the wrong.
• kerkeslager 6y ago
  https://www.youtube.com/watch?v=PSh0wHBGySg&t=1m16s https://www.youtube.com/watch?v=PSh0wHBGySg&t=1m16s