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Netflix keeps all your preferences and history, so the account can be reactivated without losing anything.
by ec109685 6y ago
Netflix keeps all your preferences and history, so the account can be reactivated without losing anything.
- WalterBright 6y agoSure, but my proposal makes it frictionless for the customer.
- gnicholas 6y agoOnly for a few months. After that it’s gone forever.
- tzs 6y agoI wonder if it is different if you were never a paying user? I did the free trial in February 2019 and then cancelled. If I try to login now, it starts going through the whole set up a free trial for a new user process, with no indication that it recognizes my account. In fact, if I try to login with the email address I used for the trial and any random thing for the password, it goes to the new user trial setup. If I hit thee "need help" link on the sign in screen and try to initiate a password reset, it tells me there is no account for my email address.