3 ms·

It's profit-driven software, dummy.

• cosmotic 6y ago
  Apple seems to be driving their software toward what they think the consumer wants (and maybe even what the consumer says they want, or even choses to buy because of), instead of what the customer actually needs. Yes, the customer might feel enamored with what's being sold, but they could have been even more enamored had Apple focused properly.
  • scarface74 6y ago
    Well, if it wasn’t what the consumer wants, then why are consumers still buying their products at a premium? Maybe it’s just not what a few outspoken geeks want.
    • monadic2 6y ago
      Customers do buy what they want relative to other products in the market, but absolute satisfaction could still be broadly low across the board. The incentive to fix commonly complained about problems is tied entirely to the speed to which their competitors respond—shared incentives prevent the market from improving as a whole through competition. This is especially true in markets where the capital investment required for entry is in the billions of dollars, like smartphones, operating systems, vehicles and other patented infrastructure (looking at you, john deere). Overall the claim should be that “customers buy what they want from available products”, so that the one can not claim the converse, that a customer is necessarily satisfied with the products they purchase.