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Are you suggesting reporter users should be more or less expensive than developer users? If you've got some users at a higher tier how are they going to intera

Are you suggesting reporter users should be more or less expensive than developer users? If you've got some users at a higher tier how are they going to interact with other users within a group that isn't on that tier? Features recently moved down to silver from gold enabled us to leave jira which has been great. Epics + roadmaps

apple4ever 6y ago
Reporters should absolutely be less. They are there to either view code or view & submit issues. There are a lot of companies with 10 developers but 100 reporters. Why should those two groups of people cost the same? The interaction is easy - GitLab already works on the permissions with the different user types. And calculating cost is just as easy - how many reporters vs how many other types.
- harrisonjackson 6y ago
  110 users account is going to be one of the enterprise-y/gold/ultimate tier plans. They're going to get the enterprise-y price and subsidize the free and less-expensive tiers. I would guess that most startups or small devshops using gitlab are going to have 5-6 devs to a maybe 1 reporter user. Edit - I'm not disagreeing with you that a reporter user needs less features and in theory has a lower cost to gitlab. I think the target customer for the gold/ultimate tier that has reporter users won't blink at paying for it.
- curryst 6y ago
  It does get slightly more complicated since those are project level features. I don't know how many users exist that don't have Developer access on at least one repository. Enforcement of that seems less than ideal. You would have to have GitLab check the number of Reporters and Developers any time someone gets Developer access to a repo. Which means that the repo owner gets the error when you run out of licenses, which is less than ideal. As opposed to a user limit, where presumably whatever team owns Gitlab gets the error when they add the user.

apple4ever 6y ago

Reporters should absolutely be less. They are there to either view code or view & submit issues. There are a lot of companies with 10 developers but 100 reporters. Why should those two groups of people cost the same? The interaction is easy - GitLab already works on the permissions with the different user types. And calculating cost is just as easy - how many reporters vs how many other types.

harrisonjackson 6y ago
110 users account is going to be one of the enterprise-y/gold/ultimate tier plans. They're going to get the enterprise-y price and subsidize the free and less-expensive tiers. I would guess that most startups or small devshops using gitlab are going to have 5-6 devs to a maybe 1 reporter user. Edit - I'm not disagreeing with you that a reporter user needs less features and in theory has a lower cost to gitlab. I think the target customer for the gold/ultimate tier that has reporter users won't blink at paying for it.
curryst 6y ago
It does get slightly more complicated since those are project level features. I don't know how many users exist that don't have Developer access on at least one repository. Enforcement of that seems less than ideal. You would have to have GitLab check the number of Reporters and Developers any time someone gets Developer access to a repo. Which means that the repo owner gets the error when you run out of licenses, which is less than ideal. As opposed to a user limit, where presumably whatever team owns Gitlab gets the error when they add the user.