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My company (based in Frankfurt am Main, Germany) had an online business travel reservation system which helpfully pre-filled the starting point of all new trips
by gruturo 6y ago
My company (based in Frankfurt am Main, Germany) had an online business travel reservation system which helpfully pre-filled the starting point of all new trips to Frankfurt, Kentucky (which is not even the right spelling of the city).
I filed a request to NOT pre-fill the starting city to a place in Kentucky and got a polite but firm reply that this was the default list provided by the 3rd party online booking engine and cannot be customized. Sigh.
- raverbashing 6y agoYou might need to politely but firmly ask them to escalate this with the 3rd party provider, especially depending on your footing and monthly spends According to Wikipedia Frankfort, KY doesn't even have an airport so this is a double whammy of stupid on the part of the 3rd party
- jen20 6y agoI had forgotten about this until just now but it wasn't so long ago that the Virgin Atlantic (a London, England-based airline) would autocomplete "London" (vs LHR) to "East London, South Africa" in the origin field despite them not flying there. That annoyed me around once a week when I used to fly a lot more.